WHAT OUR CLIENTS ARE SAYING...
“We are very pleased with the end result and the process/relationship with Terry Hoff and his team. We will continue to use him for any future construction projects. We also have had no hesitation recommending Terry to other neighbors and friends who are considering construction projects. Key points:
Terry produces work of unfailingly high quality and finish. Terry is a perfectionist and is committed to an exceptionally fine outcome. That said, Terry was always willing to listen to and incorporate our desires and ideas. He was always willing to try new and special ideas such as veneer paneling and a frameless glass shower door. The end result in both cases exceeded our expectations.
Terry delivers good value and excellent cost tracking and control. There were no surprises with this project. The cost estimates were complete and Terry delivered against them. The only exceptions were changes that we added such as remodeling the master bedroom and bathroom –not included in the original scope‐ or unforeseen and unavoidable surprises such as squirrel damage to the third floor electric wiring left over from the original construction.
Good, effective and team‐based leadership of his sub‐contractors. Terry ensured that we knew who was in charge, ensured that the contractors respected site rules (including no speeding on the plantation dirt roads) and made sure that the site was safe and secure at all times. Terry treated his contractors and suppliers with respect –as he did us.
On time construction and no surprises. Although, given my professional experience building and running commercial operations around the world I am used to a more “formal” timeline, Terry delivered the project in line with his original commitment. His and Jeff’s cost tracking and monthly invoices were clear, complete and accurate. We had no queries or disagreements.
In summary, we were very pleased with our experience. The end result is something of which we are proud. Living the project was fun, in contrast to previous experiences in Chicago. The cost estimate was accurate and respected. The finished project exceeds our expectations.”
Mr. and Mrs. H.
We considered several contractors once our architectural plans were completed by Virginia Lane for our property on Bailey Island. In the selection process, I contacted a number of references supplied by the respective contractors. While all the contractors received high marks, there was a uniquely positive theme which ran through those with whom you had worked. That common thread was the personal involvement, unyielding dedication and commitment and enormous integrity exhibited by you and Jeff and your entire team.
A number of the other contractors were larger and higher profile but it was clear that your customers were passionate about their good fortune in selecting you.
In our first meeting with you and Jeff in which we reviewed, along with Virginia, your construction plan and associated cost estimates, it was clear we were on the same page. You put considerable work into providing detailed plans and estimates, backed up by specific commitments from your subcontractors. Your personal involvement and intimacy with the plans was clear and impressive.
Beyond just pricing out the architectural plans, you offered several creative options of materials and design for our consideration, including the specific associated ramifications. You presented this in an objective way without any disparagement of the drawings. It was clear that your priority was our satisfaction even if this meant less profit and more hassle for you.
From the outset, it was apparent that you saw this process as collaborative with all parties.
Once we made our decision to go forward together, you personally dedicated yourself to fulfilling our dreams for this house. You managed the entire process with the utmost dedication and professionalism. As with any home construction, we were faced with lots of decisions and alternative considerations. You were very thoughtful in these deliberations. Sheila and I felt as if you were always our advocate.
The understanding and time-tested relationship you enjoy with the many subs involved was invaluable, yielding a high level of respect and mutual trust with your team and the subs. You also know how to be demanding and forceful when necessary.
Throughout the building process and even to this day, you have remained dedicated and immediately accessible to our interests. You and your team are a pleasure to work with and we feel blessed to have had this relationship.
Mr. and Mrs. P.
We had our very first experience with building a house and it has been successful and fun AND we achieved just what we wanted. We chose Terry Hoff Construction immediately after meeting Terry personally. As he described his standards for building, the “process” of building, and his expectations of us, it was immediately apparent that this is a builder of high standards, personal integrity, and skill. He listened to our expectations and it was a match.
Particularly, we relied on Terry (and his office staff, Jeff) for advice, direction and regular communication. We lived at a distance from Edisto and had much contact via phone and e-mail but it was so important to us to understand and know what was happening and be assured that building was progressing appropriately. Terry and Jeff were communicative, responsive, timely, and guided us at each step of the way with their needs for decisions. We developed much trust in Terry very early in the process and he never let us down.
Terry’s attention to detail and his perfectionism in his building is what comes to mind when we think of the beautiful house which “we” built. It is obvious that Terry is involved in every aspect of the building and oversees every single step. It is evident that Terry takes great pride in the homes he builds and is highly engaged in the design as well as the building. He relies on an exceptional crew and exceptional sub-contractors. Every individual we met, from the electrician, painters, product vendors indicated that Terry would not accept anything less than perfection. The finished house shows this.
Finally, our house was completed within the time frame planned and we came in under budget! The final “punch list” has been minimal. And Terry guarantees all his work. We know he will stand by this. We highly respect and trust Terry Hoff.
Dusty and Nancy B.
